Payments

Payments

How do I pay for a FingerPointEngg purchase?

FingerPointEngg offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that FingerPointEngg’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase.

FingerPointEngg also accepts payments made using Visa, MasterCard.

 

What is Cash on Delivery?

If you are not comfortable making an online payment on FingerPointEngg.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. Gift Cards or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

 

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India..

 

Credit cards

We accept payments made using Visa, MasterCard.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.

 

Debit cards

We accept payments made using Visa, MasterCard, and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.

 

Is it safe to use my credit/debit card on FingerPointEngg?

Your online transaction on FingerPointEngg is secure with the highest levels of transaction security currently available on the Internet. FingerPointEngg uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on FingerPointEngg are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

 

What steps does FingerPointEngg take to prevent card fraud?

FingerPointEngg realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine cardholder. We apologize for any inconvenience that may be caused to customers and requests them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

 

What is a 3D Secure password?

The 3D Secure password is implemented by VISA and MasterCard in partnership with the card-issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

Can I make a credit/debit card or Internet Banking payment on FingerPointEngg through my mobile?

Yes, you can make credit card payments through the FingerPointEngg mobile site and application. FingerPointEngg uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

 

How does ‘Instant Cashback’ work?

The ‘Cashback’ offer is instant and exclusive to FingerPointEngg.com. You only pay the final price you see in your shopping cart.

 

How do I place a Cash on Delivery (C-o-D) order?

All items that have the “Cash on Delivery Available” icon are valid for order by Cash on Delivery.

Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select “Pay By Cash on Delivery”. Enter the CAPTCHA text as shown, for validation.

Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.

 

Terms & Conditions:

The maximum order value for C-o-D is ₹50,000

Gift Cards or Store Credit cannot be used for C-o-D orders

Cash-only payment at the time of delivery.

PAYMENT METHOD